Frequently Asked Questions
Everything you need to know about shopping for your little ones.
How do I determine the right size for my child?
We provide a comprehensive size guide on each product page that correlates age, height, and weight measurements to ensure the perfect fit for growing kids.
What is your return policy for kids' clothing?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and underwear cannot be returned.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your items sooner.
Are your garments made from child-safe materials?
Absolutely. All Industrie Kids apparel is crafted from high-quality, non-toxic fabrics designed to be gentle on sensitive skin and durable enough for active play.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your location.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.