Returns & Exchanges
At Industrie Kids, we want your little ones to love what they wear, which is why we offer a 30-day return policy for all unworn items with original tags attached. Whether it's a size update or a change of heart, we've made our exchange and refund process simple and stress-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unwashed and unworn garments in their original packaging, ensuring all designer labels and hangtags remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing